Privacy Policy
Last Updated: March 2026
1. Introduction
Kitch Pharmacy (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.
2. The Data We Collect About You
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
- Identity Data includes first name, last name, username or similar identifier, marital status, title, date of birth and gender.
- Contact Data includes billing address, delivery address, email address and telephone numbers.
- Health Data includes any medical history, prescription details, or health conditions voluntarily submitted through our secure forms to facilitate care. All health data is protected under HIPAA regulations.
3. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you (e.g., fulfilling a prescription or shop order).
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
4. Data Security & HIPAA Compliance
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
As a licensed pharmacy in Texas, we strictly adhere to the Health Insurance Portability and Accountability Act (HIPAA) to govern the privacy and security of your protected health information (PHI).
5. Contact Details
If you have any questions about this privacy policy or our privacy practices, please contact us at:
Kitch Pharmacy10501 Quaker Ave, Suite 300
Lubbock, TX 79424
Email: wellness@kitchpharmacy.com
Telephone: 806-370-7311

