Terms of Service
Last Updated: March 2026
1. Agreement to Terms
By accessing or using the Kitch Pharmacy website (“Site”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use our Site.
2. Use of Our Services
Kitch Pharmacy provides pharmaceutical services, wellness consultations, compounding services, and the sale of health and wellness products. You agree to use our services only for lawful purposes and in accordance with these Terms.
- You must be at least 18 years of age to make purchases on our Site.
- You agree to provide accurate, current, and complete information during the registration and checkout process.
- You are responsible for maintaining the confidentiality of your account credentials.
3. Prescription Services
Our prescription services are subject to applicable federal and state laws and regulations. All prescriptions must be valid and issued by a licensed healthcare provider. We reserve the right to refuse to fill any prescription if we believe it is not appropriate or if we cannot verify its authenticity.
4. Product Information
We strive to provide accurate product information on our Site. However, we do not warrant that product descriptions, pricing, or other content on our Site is accurate, complete, reliable, current, or error-free.
* These statements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.
5. Pricing and Payment
- All prices are in U.S. dollars and are subject to change without notice.
- We accept various forms of payment as indicated at checkout.
- You agree to pay all charges incurred by you or any users of your account at the prices in effect when such charges are incurred.
6. Shipping and Returns
Shipping times and costs vary based on your location and the shipping method selected. Please refer to our shipping policy for more details. Due to the nature of pharmaceutical products, returns may be limited or prohibited by law.
7. Limitation of Liability
To the fullest extent permitted by law, Kitch Pharmacy shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.
8. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the “Last Updated” date. Your continued use of our Site after any such changes constitutes your acceptance of the new Terms.
9. Contact Information
If you have any questions about these Terms, please contact us at:
Kitch Pharmacy10501 Quaker Ave, Suite 300
Lubbock, TX 79424
Email: wellness@kitchpharmacy.com
Phone: 806-370-7311
Fax: 806-370-7304

